Automate My Fitness Support
We're here to help you get the most from Automate My Fitness.
Contact Support
For help with your account, subscriptions, technical issues or coaching questions, please contact:
Email: support@automatemyfitness.com
We aim to respond to all enquiries within 1–2 business days.
We Can Help With
- Account access
- Password resets
- Subscription and billing questions
- App bugs and technical issues
- Apple Health and Health Connect connections
- Food logging questions
- Progress tracking
- AI Coach assistance
- Feature requests
- General coaching support
Frequently Asked Questions
The app isn't syncing my data.
Please ensure you've granted the required permissions in your device settings and that your internet connection is active.
My food log isn't accurate.
Our AI food recognition is designed to estimate nutritional information and may not always be exact. You can review and edit entries before saving.
Can I delete my account?
Yes. You can request account deletion by contacting support@automatemyfitness.com. We will process your request in accordance with applicable data protection laws.
How do I cancel my subscription?
Subscriptions purchased through the Apple App Store or Google Play must be managed through your Apple ID or Google Play account. Subscriptions purchased directly through our website can be cancelled by contacting support.
My app keeps crashing.
Please ensure you're using the latest version of the app. If the problem continues, contact support with your device model, operating system version and a description of the issue.
Health Disclaimer
Automate My Fitness provides educational information and lifestyle coaching. The app is not intended to diagnose, treat, cure or prevent any medical condition and should not replace advice from a qualified healthcare professional.
Always consult your doctor before making significant changes to your diet, exercise or medication.
If you believe you are experiencing a medical emergency, contact your local emergency services immediately.
Thank you for choosing Automate My Fitness. We're committed to helping you build healthier habits through technology, data and personalised coaching.